Senior Account Manager

Full Job Description

Senior Account Manager (Learning Solutions / Strategic Partnerships)

London (Hybrid - 3 Days Office / 2 Days WFH)

£50,000-£55,000 (OTE £65,000-£70,000) + Hybrid Working + Progression + Creative Industry Exposure

Are you a Senior Account Manager, Client Partner or Business Development Manager from a Learning & Development, training, internal communications, employee engagement or creative agency background looking to manage strategic client relationships and deliver high-impact learning and behaviour change solutions?

On offer is the opportunity to join an award-winning creative communications and learning business that partners with leading global organisations to deliver talent development, leadership, behavioural change and employee engagement programmes. Combining creative storytelling, digital learning, communications and technology, the business helps organisations inspire change and drive measurable performance improvements.

In this role, you will act as a strategic partner to key clients, developing long-term relationships, identifying growth opportunities and helping organisations solve complex people, learning and communications challenges. Working closely with creative, learning and delivery teams, you will help shape bespoke solutions that create lasting impact for clients.

This role would suit a Senior Account Manager, Client Partner, Strategic Account Manager, Business Development Manager, Partnerships Manager or Account Director from a Learning & Development, E-learning, Internal Communications, Employee Engagement, Talent Development, Organisational Change or Creative Agency background.

The Role

• Manage and grow a portfolio of strategic client accounts
• Build relationships with senior stakeholders and decision-makers
• Identify account growth, upsell and cross-sell opportunities
• Develop proposals and client-focused solutions
• Support new business and lead generation initiatives
• Attend client meetings, networking events and industry conferences
• Maintain CRM activity, forecasting and pipeline reporting

The Person

• Experience within Account Management, Client Services or Business Development
• Background within Learning & Development, Training, Internal Communications, Employee Engagement, Creative Services or similar
• Strong consultative selling and relationship-building skills
• Comfortable engaging with senior stakeholders and decision-makers
• Commercially minded with strong communication skills
• Experience managing complex client relationships and opportunities
• Looking for a long-term opportunity within a growing creative business

Ref:(phone number removed)

Key Words: Senior Account Manager, Strategic Account Manager, Client Partner, Account Director, Business Development Manager, Learning and Development, L&D, Learning Solutions, E-learning, Training Solutions, Talent Development, Employee Engagement, Internal Communications, Organisational Change, Change Management, Behaviour Change, Leadership Development, Strategic Partnerships, Creative Agency, Corporate Communications, London.

If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

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