Compliance Officer

About the Role

This is a compliance-critical position within a South London housing association, sitting at the heart of resident safety and regulatory accountability. With Awaab's Law now firmly in force, the organisation is committed to full statutory compliance across its entire property portfolio, and this role is central to delivering that.

As Compliance Officer, you will ensure all statutory inspections are arranged, completed and documented on time, manage contractors, liaise with residents and maintain compliance registers across all property and safety disciplines.

Key Responsibilities

• Deliver 100% compliance across all statutory areas including gas safety, fire safety and FRA action plans, electrical testing, legionella and water safety, asbestos, lifts and EPCs
• Ensure full compliance with Awaab's Law; maintaining the Awaab's Register and progressing all cases within statutory timescales
• Manage damp, condensation and mould cases in line with policy and regulatory requirements
• Triage and escalate hazards correctly, ensuring all legal timeframes for investigation and completion are met
• Keep all compliance registers, documentation and action plans accurate and up to date
• Provide monthly compliance KPIs and support internal audits, regulatory reporting and Board assurance
• Support the compliance element of the voids process and process aids and adaptations requests
• Engage proactively with residents around compliance works, appointments and access arrangements

What We're Looking For

• Strong working knowledge of housing compliance and property health and safety legislation
• Experience managing statutory compliance programmes including gas, fire, electrical, legionella and asbestos
• Familiarity with Awaab's Law requirements and damp and mould management processes
• Excellent organisational skills with the ability to manage multiple workstreams and meet strict deadlines
• Strong communication skills; able to engage effectively with residents, contractors and internal teams
• A detail-focused approach to data, registers and reporting

Key Performance Indicators

• 100% health and safety compliance
• 100% same-day hazard triage for Awaab's cases
• Stage 1 hazards made safe within 24 hours
• Zero overdue high-risk FRA actions

Interested? Apply now or contact Brook Weissand directly for a confidential conversation.