Job Description
Location: London - Holborn
Type: Full-Time | Mid-Senior Level
Department: Operations
Title: Senior Luxury Experience Designer
Compensation: Starting from GBP 34,000 to 38,000
We are Queen of Clubs
We don’t just design trips, we create lifestyles.
Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travelers and their most memorable moments.
We are looking for an Senior Luxury Experience Designer to join our fast-paced, international, and stylish London office in Holborn
YOU WILL
- Manage and coordinate LuxuryTravel Requests from A to Z, reporting to the Team Leader
- Handle full itineraries, ground operations, hotels, villas, logistics, and exclusive experiences
- Communicate daily with luxury suppliers, travel agencies, and international experienced advisors
- Design tailor-made itineraries and proposals for elite clientele
- Maintain close contact with suppliers and clients to ensure total satisfaction
- Use BeConcierge CRM to create and track bookings
- Apply strategic sales techniques to close deals and exceed goals
- Collaborate with your team to resolve any client concerns swiftly and gracefully
- Gather and report client feedback to constantly elevate service
- With the right seniority, lead and supervise assistant bookers
YOU ARE
- Fluent in English (Other languages are a plus)
- Deeply passionate about Luxury travel, lifestyle, and service
- Based in London – this is an in-office position only
- Skilled at working under pressure with flawless attention to detail
- Comfortable with quick math, pricing, and costing
- Experienced in the travel or hospitality industry, ideally from:
- Travel agencies / Tour operators
- Concierge companies / Luxury hotels
- Wedding or event planning
- Family offices or luxury sales roles
- Positive, proactive, and client-focused
- Motivated, stylish, and ready to grow in a fast-moving environment
WE OFFER
- A starting salary of £34,000 to 38,00 gross/year, plus great performance-based incentives
- MacBook and iPhone provided
- A key position within a leading international B2B travel brand
- A dynamic, multicultural team of travel experts
- An inspiring work environment in the heart of London
- Constant learning, innovation, and the chance to shape unforgettable experiences
- Real opportunities for growth and leadership
YOU LIVE
Already in London or the surroundings. Please do not apply if this isn't the case.