Job Description
As a member of Phoenix's senior management team, the Commercial Development Manager is responsible for identifying growth opportunities, developing strategic partnerships, and driving revenue expansion for Phoenix's commercial business activities - Café Bar, F&B-led events, venue hire, and conferencing.
The role focuses on market analysis, business development, commercial strategy, strong team engagement, and relationship management to increase profitability and support long-term business objectives.
In your role as Phoenix's lead for commercial development, you will report quarterly to the Board of Trustees on progress in all matters related to the organisation's commercial business
Main responsibilities
• Business Development Identify and pursue new commercial opportunities, partnerships, and markets. Develop strategies and products to expand the company's customer base and revenue streams, specifically through commercial sponsorship and hires & conferencing. Lead negotiations with potential clients, partners, and stakeholders. Prepare and present commercial proposals, tenders, and contracts.
• Strategic Planning Support the development and implementation of Phoenix's commercial strategy. Analyse market trends, competitor activity, and customer demand. Identify risks and opportunities to improve business performance.
• Client & Stakeholder Management Build and maintain strong relationships with key clients and partners. Act as a key point of contact for commercial negotiations and agreements. Collaborate with internal teams such as programme, marketing, operations, and finance.
• Financial & Performance Management Monitor revenue performance against targets and identify areas for improvement. Prepare forecasts, budgets, and commercial performance reports. Ensure commercial agreements deliver profitability and value.
• Project & Contract Management Oversee the development and execution of commercial agreements. Ensure contracts align with company objectives and legal requirements. Monitor project performance and ensure delivery of commercial commitments.