Job Description
A leading UK charity is looking for a Data Services Manager to lead its supporter data function and manage a small data team.
Hybrid | London
£44,000–£47,000 plus benefits
You’ll oversee CRM systems, support fundraising campaigns through data insight and segmentation, ensure GDPR compliance, and drive improvements across data processes and reporting.
Key responsibilities
- Manage and develop supporter databases and CRM systems
- Lead a team of two data professionals
- Oversee data imports, selections, segmentation and reporting
- Ensure data integrity and compliance with GDPR and fundraising regulations
- Support fundraising teams with analysis and campaign reporting
- Lead data improvement projects and system developments
About you
You will have:
- Experience managing charity or fundraising CRM databases
- Strong knowledge of complex data handling and reporting
- Experience with database development/scripting (ideally Claris FileMaker or similar)
- Understanding of GDPR and data protection best practice
- Excellent analytical and stakeholder management skills
- Team leadership experience
This is an exciting opportunity for a data professional with strong CRM and team management experience to play a central role in supporting fundraising activity, improving data integrity, and leading operational and strategic data projects.
For more information, please submit your CV to [email protected]
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.