Housing Manager

Housing Manager | Southeast London | Full-time | £33,000-35,000 per annum

Our client is looking for an experienced Housing Manager to join their Affordable Housing team in Southeast London. You'll be the primary point of contact for residents across your patch — managing tenancies, driving performance, and making a real difference to people's lives.

This is a front-line role where no two days are the same. You'll need to hit the ground running, balancing competing priorities while keeping residents and stakeholders at the centre of everything you do.

What you'll be doing:

• Managing tenancy and leasehold issues across your patch
• Handling ASB cases, voids, arrears and repairs liaison
• Leading estate inspections and resident engagement initiatives
• Building relationships with clients, council departments, and contractors
• Responding to complaints and managing day-to-day correspondence
• Attending forums, panels, and community events as required

What we're looking for:

• Solid housing management experience in a social housing setting
• Good working knowledge of social housing legislation
• Strong customer service skills with a resident-first mindset
• Able to manage complex caseloads under pressure
• Clear communicator — written and verbal

What's on offer:

• Enhanced pension, private medical insurance & life assurance
• Additional annual leave, flexible working & season ticket loans
• Cycle to work, retail discounts & employee assistance programme
• Personal development plans & genuine career progression