Ecommerce Admin Assistant

Job Title: Ecommerce Admin Assistant

Reports To: Ecommerce Manager

Location: Camden (Hybrid – 2 days from home, 3 in the office)

Salary: £30,000

About Us:

Damson Madder was born out of a desire to make exciting designs, responsibly. It is run by a small, proudly female-led team from our studio in Camden, North London; where the brand was created in 2020, and is still based. Join us to be part of a dynamic, collaborative and passionate team where your skills and ideas will make a real impact.

Role Summary:

We're looking for a smart, proactive Ecommerce Admin Assistant to support our ecommerce team. This is a hands-on role that will touch all areas of our ecommerce operation (from managing product uploads and launches, ensuring consistent imagery across the website to assisting with on-site merchandising and ad-hoc jobs)

Key Duties & Responsibilities:

• Regularly crawl the website to identify any misinformation, ensuring a seamless user experience.
• Ensure all products are optimised, well-merchandised, and correctly categorised for visibility and conversion.
• Update and maintain product pages, ensuring accurate descriptions, imagery, and pricing.
• Check product pages to ensure "Shop the Look" features are correctly updated and aligned with marketing campaigns.
• Ensure all website imagery is regularly updated
• Ensuring “Coming Soon” product is tagged and visible on the site
• Monitor customer journeys and flag opportunities to improve UX and conversion
• Implement SEO improvements as recommended by our SEO agency to enhance organic search rankings.
• Owning the upload and management of new products, ensuring all necessary information is accurate, engaging and ready prior to launch.
• Work closely with the buying, product and creative teams to ensure product launches and campaigns are effectively executed online.
• Supporting the wider ecommerce team with administrative tasks, project coordination and ad hoc requests

We’re Looking For:

• Familiarity with Shopify or other e-commerce platforms preferred.
• Excellent attention to detail and organisational skills.
• Ability to multitask and work in a fast-paced environment.
• Basic knowledge of SEO and online merchandising is preferred but not essential.
• A proactive, problem-solving mindset with a can-do attitude.
• Copywriting skills are preferred but not essential.
• A genuine interest in fashion or digital commerce

Benefits:

• 50% Staff discount
• Hybrid working scheme
• Career progression
• Competitive salary
• Dog friendly office
•  The opportunity to grow within a fast-moving, ambitious brand