Job Description
An exciting opportunity has arisen to join an iconic luxury maison celebrated for its exceptional craftsmanship, creative heritage, and timeless elegance.
We are seeking an experienced Sales Executive to become a key ambassador within our Harrods boutique. This role is centred around CRM, client development, and relationship-led selling, making it ideal for a commercially driven luxury professional who excels at building and nurturing a high-value client portfolio.
Key Responsibilities
- Deliver an exceptional and highly personalised client experience at every touchpoint
- Build, develop, and maintain long-term relationships with HNW and UHNW clientele
- Proactively drive client outreach through appointments, events, networking, and strategic CRM activities
- Identify opportunities to grow and reactivate your client base, generating repeat business and referrals
- Consistently achieve and exceed ambitious sales targets
- Act as a true brand ambassador, sharing product knowledge, craftsmanship stories, and heritage with clients
- Collaborate with management and colleagues to maximise commercial opportunities and boutique performance
.About You
- Minimum 10 years' experience within Fine Jewellery, Fine Watches, Couture, or Quiet Luxury brands
- Proven track record of delivering £1M+ annual sales performance
- Strong CRM and clienteling expertise with experience managing a loyal and high-spending client portfolio
- Entrepreneurial mindset with the ability to create opportunities and drive business independently
- Comfortable working within a considered, relationship-focused environment where success is built through proactive outreach rather than footfall alone
- Passion for luxury craftsmanship, exceptional service, and long-term relationship building
- Excellent communication, presentation, and interpersonal skills
.
What We Off
- The opportunity to represent one of the world's most prestigious luxury maison
- Access to an exclusive international clientele
- A collaborative and supportive team environment
- Ongoing training and development within the luxury sector
- Competitive salary, commission structure, and benefits package
This is an exceptional opportunity for a client-focused luxury professional who understands that true success is built through relationships, trust, and an unwavering commitment to excellence.
*you must have a valid british passport, VISA or right to work in the UK to apply*
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