Steps Administrator

Job Title: Steps Administrator
Location: Gloucestershire
Job Type: Temporary (3-6 months)
Positions: 2
Rate: £14.59 per hour
Start Date: 1 June 2026
End Date: 30 November 2026
Working Hours: 37 hours per week
Working Pattern: Monday - Friday

About the Role
We are seeking experienced Administrators to support Gloucestershire's Specialist Teaching and Educational Psychology Service (STEPS), helping improve outcomes for children and young people with Special Educational Needs and Disabilities (SEND).
You will provide essential administrative support across multiple sites, working with schools, settings, families, and internal teams to ensure smooth service delivery.

Key Responsibilities

• Provide administrative support to the STEPS service
• Communicate with schools, settings, and parents/carers
• Support SEND-related processes and case coordination
• Maintain accurate records and use internal systems
• Deliver general office and clerical support across sites
• Work collaboratively with internal and external partners
• Ensure a responsive, customer-focused service

Key Skills & Experience

• Strong customer service experience
• Good communication and organisational skills
• Ability to work across teams and organisations
• Confident IT skills, including Microsoft Office
• Experience with admin systems and data entry
• Ability to manage workload across multiple locations
• Experience in education or SEND (desirable)

About You
You are a proactive and organised administrator who thrives in a busy environment and is committed to delivering high-quality support that improves outcomes for children and young people.

Send your CV or contact: Nomvula Mojela (phone number removed) (url removed)