Job Description
Contract Support Coordinator
Hours: Monday - Friday, 8am - 5pm
Location: Hybrid - Maidenhead office 2 days per week, with the remaining days either working from home or travelling to London as required
About the Role
We're looking for a detail-oriented Contract Support Coordinator to join our facilities management team. This is a varied, hands-on role sitting at the heart of contract operations - managing financials, keeping systems running smoothly, and ensuring nothing falls through the cracks.
You'll be the go-to person for invoicing, billing accuracy, and keeping our CAFM system in good order. When financial discrepancies or losses crop up, you'll be the one investigating and resolving them. Alongside this, you'll handle day to day administrative tasks that keep the contract ticking over.
Key Responsibilities
- Invoicing & Billing - Raise sales invoices, process supplier invoices, and ensure billing is completed accurately and on time
- Financial Oversight - Monitor profit and loss, review WIP and debt reports, and flag or resolve any losses or discrepancies
- CAFM Administration - Maintain the CAFM system as a key user, including planned maintenance records, reactive jobs, and reporting
- Purchase Orders - Create and manage POs, review open orders weekly, and liaise with suppliers
- General Administration - Support the contract with documentation, scheduling, timesheet processing, and coordination tasks
What We're Looking For
- Strong numeracy and written English
- Excellent communication skills - confident on the phone, clear in writing
- Experience in a customer service or administrative role
- Comfortable with MS Office (particularly Excel and Outlook)
- Organised, proactive, and able to juggle competing priorities
- Experience with CAFM or financial systems is a plus, but not essential